How can we help you?
We are all ears for you. But maybe a short note on frequently asked questions will help you? Here you will find the right contact person for every need!
Do you have questions?
Need assistance with your Kidamento camera or order? Our support team is ready to help!
Are you a retailer?
Already a retailer or interested in becoming a partner? Go to our wholesale portal and place an order!
Publisher, blogger, or press?
You'll be connected with the appropriate contact for partnerships and media inquiries.
We stand behind our products
We are proud of the cameras we made, and we know you will love them too! That’s why we offer a 100-day happiness guarantee program.
When you purchase an eligible camera bundle through our online store, you have 100 days to start the new adventure and capture lifelong family memories.
If you and your little budding photographer are not completely satisfied, you can return it for a full refund within 100 days of purchase.
Our team is here for you!
Having troubles with your Kidamento camera? Reach out to us first before you start a return and let our super friendly support team help you troubleshoot.
Frequently asked questions
Yes, tracking is included with almost all shipments. You will receive a tracking number by email once your order ships. Small accessory-only orders may not include tracking.
Visit our return portal returns.kiimento.com to initiate the return process.
You can always contact us for any return question at support@kiimento.com.
Email support@kiimento.com with your order number, description of the issue, and photos or videos showing the defect.
Yes! Please visit our donation page for more information.
You can find our Press Kit and featured press on this page.
To explore collaboration opportunities, scroll up and click the "Get in touch" button under "Publisher, Blogger, or Press?"
Content creators can submit a collaboration inquiry on this page.