Fast & Transparent Delivery

• Central Hub: Your order is dispatched from our central warehouse in the Netherlands for efficient transit across the border.

• Free Shipping: On all orders over €80.

• Tax & Customs Information (Non-EU)

  • VAT-Exempt at Checkout: Because Switzerland is outside the EU, we do not collect VAT at checkout.

  • Import Fees: You are the importer of record. Swiss VAT (8.1%) and carrier handling fees may be collected by the local authorities or the courier upon arrival.
    Note: If the total tax due is under 5 CHF, these fees are typically waived by Swiss Customs.

Easy 30-Day Returns

• Risk-Free: Not for you? Return within 30 days for a full refund.

• Return Policy: Customers in this zone are responsible for return shipping costs.
  
• Simple Process: Just visit our Return Portal to get started.

Any Questions? Reach out at support@kiimento.com.