Top notch customer service they helped us out with a replacement no problem!!
Our daughter loves her camera. Her camera gives her the opportunity to capture moments and then share them with the people she loves. She also loves to document her images in the kiimento book that she received with her camera. I highly recommend purchasing it as well.
Our son loved this camera and found it very intuitive. He's making a little photobook with all the prints and loves the self-sufficiency of it all.
My child loves this camera. He wants to take it everywhere. It encourages him to look at items differently and has a newfound attention to detail, focusing on smaller things instead of the bigger picture.
Now my child's first complaint is there is no Zoom function on it, no optical, no digital. Absolutely no Zoom. Which is frustrating to him and me because of he wants to capture a bird or say a river where you don't want to go into harms way, you need to go right up close which most of the time, is not a viable option. Many tears have been shed because of the one that gets away.
Secondly, the camera taking noise verses when the actual photo are taken are not in sync. So as soon as that noise happens, kids will move the camera away, causing a lot of blurred photos. The focus to actual photo taking time has a huge delay like a couple of seconds. Try and tell a child that the sound cue is incorrect and you need to stay there for longer... Doesn't happen.
And thirdly, it crashes like a lot! We have had this camera for a month and a half now and it's crashed and locked up three times. One time it corrupted the SD Card and my child lost all photos and videos. Again, lots of tears because they are lost memories. Like last night, we are out at the car races and he is recording a video and as soon as he stopped it, the screen went multicoloured and the camera was non-functional. It took us about five minutes of trying to work out how to hard reset it (pro tip, pressing power and photo button for over a minute worked for that purpose) so it is very buggy.
I am very thankful that there are no games on the camera because I believe the camera would become near on unusable if there was. Not enough memory to sustain that. But they can focus on the important things, photos.
Now I need to try and back this thing up before we lose even more data from it and even that is proving a problem. Oh look, the camera isn't saying to move into mass storage mode and there is no real troubleshooting for this in the FAQ... SIGH.
Thank you very much for taking the time to share your concerns and detailed feedback with us. We truly appreciate it.
Thank you for your suggestion regarding the zoom function. When we designed this camera, our primary goal was to create an easy-to-use camera that allows kids to start taking photos effortlessly. Zoom is considered a more advanced feature, and we will certainly take your feedback into consideration for future, more advanced camera models.
Regarding your second concern, the slight 1–2 second delay occurs because the camera is using auto-focus. During this time, it adjusts the focus and optimizes the image to ensure better clarity, color balance, and overall stability. If you prefer a faster shutter response, you may turn off the auto-focus function in the settings, which will make the photo capture noticeably quicker.
As for exporting photos from the camera to a computer, we recommend using an SD card reader, which tends to be more stable. Some cables may have limitations or compatibility issues that can affect the connection.
Thank you again for sharing your experience with us. Your feedback is very valuable and helps us improve our products.
Great quality, user friendly and very cute. Experienced great customer service after a small malfunction. 10/10 - recommend to everyone.
This is a great gift for my granddaughter because she uses it as a documentary about everyone around her. I’ve recommended it to several friends and they bought for their grandchildren too
Got this camera for my 4yo birthday. He loves Spiderman and has been asking for a camera so this was perfect! He's been having so much fun taking photos and videos and loves the spiderman filters too. Shipping was fast and ordering process was smooth. Would recommend!
After a long search for the best camera for my 5 y/o niece, I came to choose the Kiimento Sloth camera. It was a stunning success, after a week she already made hundreds of pictures. Unfortunately there was an issue with the screen from the get-go. Luckily my niece didn't really notice. But I contacted Kiimento, showed what the problem was and without any hesitation they immediately sent a new unit. We didn't even have to send the original unit back. Best company ever!
Purchased for my son for his birthday - he loves using our adult sized camera and thought he'd appreciate one of his own. It's easy to use but my notes for improvement would be
- with the way kids hold the camera, he holds down the power button and the 'shoot' button and consistently turns the camera off
- i wish there was a way to turn video off - he's constantly turning it on by accident and it's not very obvious when it's on
- the camera is quite small! i was surprised by the size of it.
Otherwise, he enjoys it very much.
We love the camera but it seems to only charge with certain chargers. Can someone please let us know what the specification for the charger is? We have several USB C chargers but unsure which one would work.
Thank you for reaching out—we’re glad to hear you’re enjoying the camera!
For charging, we recommend using a standard wall outlet or a charging adapter with a minimum output of 5V-1A, and up to 5V-2.4A. Please note that some chargers or cables have built-in limitations, which may prevent proper charging, and voltage compatibility can also be an important factor.
If you experience any issues, trying a different cable, outlet, or adapter often helps.
Please let us know if you have any questions—we’re happy to assist.
My 3-year-old nephew absolutely loves this. He received as a Christmas gift- unfortunately the first one broke but we contacted customer service and another was sent out immediately!
Just stocked up with the value pack of paper and sticker film for my daughter’s camera. Delivery was quick and it’s a great craft activity for the school holidays!
Bought for my 3 year old and she loves it! Easy to use and she’s growing into it and learning to use independently well.
Good quality item and excellent service. Issue with customs and when I emailed kiimento for support they replied quickly and sorted the issue so the item arrived in time. Very grateful and would highly recommend!
I ordered two of these for my kids after being fed up with Amazon cameras that were “ok” cameras, chock full of annoying games and too many menus for young kids.
I like the form and function of kiimemto a lot, but I wish it was just a still camera. My kids have lost interest (after having spent like $200 on these) because the video play back freezes the camera every-single-time. Insanely frustrating, will probably send them back.