Hassle-free Shipping & Returns - Australia
Shipping & Returns — Australia
Shipped locally from Sydney, NSW. No international waits, no surprise customs fees.
Fast & Local Delivery
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Ships from Sydney, NSW — no international wait times or surprise customs fees.
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Free standard shipping on orders over $100 AUD.
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No hidden costs — all taxes (GST) are included at checkout. Nothing to pay on delivery.
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Speed — local delivery across Australia, with Express options available at checkout.
Shipping Rates at a Glance
|
Order Value |
Standard (3–8 business days) |
Express (2–5 business days) |
|---|---|---|
|
Under $100 AUD |
$9.95 |
$19.95 |
|
$100 AUD and over |
FREE |
$9.95 |
All prices in AUD and inclusive of GST. Delivery times are estimates from dispatch and exclude weekends and public holidays.
Order Processing
Orders placed before 2:00 PM AEST on a business day are dispatched the same day. Orders placed after 2:00 PM, on weekends, or on Australian public holidays are dispatched the next business day.
Easy 30-Day Returns
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Risk-free — not for you? Return within 30 days of delivery for a full refund.
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Free return labels — we provide a prepaid shipping label for all Australian customers.
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Simple process — visit our Return Portal to get started.
Items should be returned in their original condition and packaging. Refunds are processed to your original payment method within 5–7 business days of us receiving the return. See full return policy here.
Any Questions?
We're here to help. Reach out anytime at support@kiimento.com and we'll get back to you within one business day.